Last updated: July 29, 2026. This Privacy Policy explains how ChocoLand LLC collects, uses and shares information when you visit thechocoland.com, create an account, place an order or contact us.
Information we collect
We collect information you provide, including your name, email, phone number, billing and shipping addresses, account details, order history and customer-care messages. Payment information is processed by the payment provider selected at checkout; ChocoLand does not receive complete card numbers. We may also collect device, browser, IP address, cookie and site-usage information.
How we use information
We use information to operate the store; process payment, fulfillment, delivery and returns; provide customer service; maintain account security; prevent fraud; improve products and site performance; comply with law; and send marketing communications when permitted. You can unsubscribe from promotional email at any time.
How information is shared
We share information with service providers that support hosting, e-commerce, payments, shipping, analytics, security, communications and professional advice. We may disclose information to comply with law, protect rights and safety, or as part of a business transaction. We do not sell personal information for money.
Cookies and choices
Cookies help keep carts working, remember preferences, understand traffic and protect the site. Browser settings can limit cookies, though essential store functions may no longer work correctly. Where required, additional choices are provided through the site consent tools.
Retention and security
We retain information for as long as reasonably needed for the purposes above, including tax, accounting, dispute and legal requirements. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete or receive certain personal information, or to object to particular processing. To submit a request, email support@thechocoland.com. We may verify your identity before completing a request.
Children
Our products are for children, but this store is intended for adults making purchases. We do not knowingly collect personal information directly from children under 13.
Contact
ChocoLand LLC, 662 N High St, Columbus, OH 43215, USA. Email support@thechocoland.com or call (719) 402-6018.